Welcome! View former Sterling/Argent products and contact info here. To return to our homepage, click here.

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By accessing the noted link you will be leaving Umpqua Bank's website. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of Umpqua's website. We encourage you to read the privacy and security polices of the site you are entering, which may be different than those of Umpqua.

Thank you for your interest in Business Net Banking.

Umpqua Bank is pleased to announce our new and improved Online Banking service: Business Online Banking will be launching to all customers on Tuesday, September 4, 2012. This enhanced system offers improved usability, new features and expanded functionality.

Customers on Business Net Banking will be transitioning to the new Business Online Banking service after the close of business on Friday, October 19, 2012. As a result, Business Net Banking registration will be unavailable after August 24, 2012 .

Questions? Contact your local Umpqua Bank store or call Customer Care at 800-650-7141, Monday through Friday, 6:00 a.m. to 8:00 p.m. PT and Saturday and Sunday, 8:00 a.m. to 5:00 p.m. PT. You may also e-mail us at customer.care@bankwithsterling.com.

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Important Notice for Former Net Banking Users

No enrollment is necessary unless you have received notice otherwise. If you need assistance signing onto Umpqua Business Online Banking please contact Customer Care at 800-650-7141 or click on the related link below.

Getting Started on Business Online Banking

View all our online resources regarding the transition from Net Banking to Business Online Banking at
www.bankwithsterling.com/businessonlinebanking

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Prepaid Cards

Affordable solutions for the ultimate control of your money.

The Everyday Cash Card for your everyday needs.

The Everyday Cash Card is a more than a debit card. It’s a smart money management tool. With the Everyday Cash Card, you can manage your household expenses, travel within your budget and shop online – all while protecting your main household accounts. There are no overdraft fees because you only spend what you add to the account.

The Everyday Cash Card is the secure, easy way to manage your money.

Add money to your card

Unlike a gift card, with the Everyday Cash Card, you can easily add money, using several convenient options:

  • Deposit cash at any Umpqua store
  • Deposit cash at any Umpqua ATM1
  • Deposit cash at any participating Visa ReadyLinkTM retail location2
  • Sign up for direct deposit of your payroll, tax refunds or government benefits check3

Access your money

  • Withdraw cash at any Umpqua ATM free of charge4
  • Make purchases at millions of retailers that accept Visa® debit cards
  • Pay bills by providing your card number to billers that accept Visa debit cards for payment.

Monitor your balance

With the Everyday Cash Card, you can track your balance and spending via the following convenient options:

  • Sign up for access to our Everyday Cash Card Online website
  • Sign up for customized email or text alerts by logging into your Everyday Cash Card Online account.
  • Set balance notification thresholds and notification of purchases made with your card.
  • Once enrolled, you will also be able to text BAL to Umpqua at 42265 for the card balance.
  • Text HELP for support, STOP to cancel. Carrier rates apply.

Great features for one monthly fee

Keep it simple with one monthly service fee, which can be waived with $500 or more in direct deposits per month.5

Customer Service

For support when you need it, contact the Umpqua Customer Care Line at 800-650-7141, or stop by your local store.

How do I get started?

Step 1: Open an Account

  1. Visit your local Umpqua store today.
  2. Bring your initial deposit of $25 and two forms of ID including a photo ID
  3. Leave the store with a Temporary card until your Personalized card arrives by mail

Step 2: Activate your Personalized Card

  1. Call 866-255-5362
  2. Select a PIN

Step 3: Load Funds

  1. Add cash anytime at your Umpqua store or ATM, or Visa ReadyLinkTM location
  2. Sign up for direct deposit of your payroll, tax refunds or government benefits check3

Step 4: Use your card

  1. Make purchases anywhere Visa debit cards are accepted
  2. Make ATM Withdrawals
  3. Pay Bills by providing your card number to a biller6
  4. Reload and use, over and over

1 Only Umpqua ATMs with Deposit Automation/Envelopeless Deposits are able to accept cash deposits to the Everyday Cash Card.
2 There is no charge from Umpqua but some retailers may charge a fee for this service.
3 Everyday Cash Card deposits are FDIC Insured up to the maximum allowed by law, and covered by Visa’s Zero Liability Protection for fraudulent transactions. Refer to the Everyday Cash Card Terms and Conditions for details.
4 When using a non-Umpqua ATM terminal, you may be charged a surcharge by the ATM owner. The amount of the fee will be disclosed by the terminal owner at the time of transaction. Transactions that are subject to a fee by Umpqua when completed at a non-Umpqua ATM include balance inquiries, deposits, funds transfers and withdrawals. Refer to the Everyday Cash Card Terms and Conditions for details.
5 Refer to the Everyday Cash Card Terms and Conditions for details.
6 Biller must have the ability to accept Visa Debit Cards for payment to process your payment.

The Everyday Cash Card for your student's everyday needs.

The Everyday Cash Card is more than a debit card. It's a great first money management account for your student. Using the features of the Everyday Cash Card, parents and students can manage expenses, travel safely, pay for school, and get money fast. Best of all, there are no overdraft fees or penalties with the Everyday Cash Card – you can only spend what is loaded on the card.

The Everyday Cash Card is the secure, easy way for your student7 to learn to budget and spend responsibly.

Add money to your card

Parents and students have several options to add money to the card:

  • Deposit cash at any Umpqua store
  • Deposit cash at any Umpqua ATM1
  • Deposit cash at any participating Visa ReadyLinkTM retail location2
  • Sign up for direct deposit of your student's payroll or tax refunds3

Access your money

  • Withdraw cash at any Umpqua ATM free of charge4
  • Make purchases at millions of retailers accepting Visa® debit cards
  • Pay bills by providing your card number to billers that accept Visa debit cards for payment.

Monitor your student's balance and transactions

With the Student version of the Everyday Cash Card, both parents and students can track card balances and spending via the following convenient options:

  • Sign up for access to our Everyday Cash Card Online website: Personalized Prepaid Card Login
  • Sign up for customized email or text alerts by logging into your Everyday Cash Card Online account.
    • Set balance notification thresholds and notification of purchases made with your card.
    • Once enrolled, you will also be able to text BAL to Umpqua at 42265 for the card balance.
    • Text HELP for support, STOP to cancel. Carrier rates apply.

Great features for one monthly fee

Keep it simple with one monthly service fee, which can be waived with $500 or more in direct deposits per month.5

Customer Service

For support when you need it, contact the Umpqua Customer Care Line at 800-650-7141, or stop by your local store.

How do I get started?

Step 1: Open an Account

  1. Visit your local Umpqua store today.
  2. Parent or Guardian must bring an initial deposit of $25 and two forms of ID including a photo ID
  3. Personalized cards for parent and student arrive by mail

Step 2: Activate your Personalized Card

  1. Call 866-255-5362
  2. Select a PIN

Step 3: Load Funds

  1. Both Parent and Student can add cash anytime at an Umpqua store or ATM, or Visa ReadyLink™ location
  2. Sign up for direct deposit of your student's payroll or tax refunds3
  3. Both cards link to the same balance

Step 4: Use your card

  1. Make purchases anywhere Visa debit cards are accepted
  2. Make ATM Withdrawals
  3. Pay Bills by providing your card number to a biller6
  4. Reload and use, over and over

1 Only Umpqua ATMs with Deposit Automation/Envelopeless Deposits are able to accept cash deposits to the Everyday Cash Card.
2 There is no charge from Umpqua but some retailers may charge a fee for this service.
3 Everyday Cash Card deposits are FDIC Insured up to the maximum allowed by law, and covered by Visa's Zero Liability Protection for fraudulent transactions. Refer to the Everyday Cash Card Terms and Conditions for details.
4 When using a non-Umpqua ATM terminal, you may be charged a surcharge by the ATM owner. The amount of the fee will be disclosed by the terminal owner at the time of transaction. Transactions that are subject to a fee by Umpqua when completed at a non-Umpqua ATM include balance inquiries, deposits, funds transfers and withdrawals. Refer to the Everyday Cash Card Terms and Conditions for details.
5 Refer to the Everyday Cash Card Terms and Conditions for details.
6 Biller must have the ability to accept Visa Debit Cards for payment to process your payment.