Welcome! View former Sterling/Argent products and contact info here. To return to our homepage, click here.

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By accessing the noted link you will be leaving Umpqua Bank's website. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of Umpqua's website. We encourage you to read the privacy and security polices of the site you are entering, which may be different than those of Umpqua.

Thank you for your interest in Business Net Banking.

Umpqua Bank is pleased to announce our new and improved Online Banking service: Business Online Banking will be launching to all customers on Tuesday, September 4, 2012. This enhanced system offers improved usability, new features and expanded functionality.

Customers on Business Net Banking will be transitioning to the new Business Online Banking service after the close of business on Friday, October 19, 2012. As a result, Business Net Banking registration will be unavailable after August 24, 2012 .

Questions? Contact your local Umpqua Bank store or call Customer Care at 800-650-7141, Monday through Friday, 6:00 a.m. to 8:00 p.m. PT and Saturday and Sunday, 8:00 a.m. to 5:00 p.m. PT. You may also e-mail us at customer.care@bankwithsterling.com.

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Important Notice for Former Net Banking Users

No enrollment is necessary unless you have received notice otherwise. If you need assistance signing onto Umpqua Business Online Banking please contact Customer Care at 800-650-7141 or click on the related link below.

Getting Started on Business Online Banking

View all our online resources regarding the transition from Net Banking to Business Online Banking at

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Umpqua Online Services

Umpqua Online Services let you access your account anytime, pay bills with the click of a mouse and look at your monthly statements without waiting for the mail.

Online Banking

Free Personal Online Banking provides access to accounts anytime, from anywhere. All you need is the Internet to:

  • Check account balances
  • View transaction history
  • Examine check and deposit images
  • Reorder checks
  • Transfer funds between Online Banking accounts and accounts at other financial institutions
  • Download data to money management software
  • Manage budgeting and gain control of spending with FinanceWorks™
  • Set up email or text alerts for: account balances, certificate maturity dates, when specific checks clear and more

Convenient and Secure

Personal Online Banking is simple and safe to use. Umpqua takes your account security seriously, and we work to ensure that your privacy is protected at all times. For more information, visit our Privacy & Security page.

New to Online Banking?

Enroll for Personal Online Banking and Bill Pay today.

Bill Pay

Simplify life with online Bill Pay and say goodbye to the time-consuming monthly task of writing checks, stuffing envelopes and searching for stamps. Not only is Bill Pay convenient, it automatically maintains a payment history.

Free Bill Pay makes it easy to:

  • Pay bills online in one convenient location
  • Handle monthly bills without writing checks
  • Set up recurring bills for automatic payment
  • Schedule payments up to a year in advance
  • Manage your finances online
  • Receive and pay bills electronically with e-bills

Expedited Electronic Payments

Expedited payments allow you to pay bills the same business day or next business day depending on when the request is processed. If Expedited Electronic payments are not available for a particular payee, it will not display as an option. Expedited Payments are available to all Online Banking customers with Bill Pay. A small convenience fee is assessed for each expedited payment submitted.

Overnight Check

Umpqua will deliver a check to the payee on the next business day and is available for all payees with a delivery address within the contiguous 48 states and District of Columbia (excluding APO/FPO addresses and Post Office boxes).

New to Personal Online Banking?

Enroll for Personal Online Banking and Bill Pay today.

Already on Personal Online Banking?

Sign on to Online Banking, and click the “Pay and Transfer” tab to enroll today.

Online Statements

Save time and conveniently access statements online, whenever you want. Online statements1 look and function like paper statements and are available for viewing or printing for up to seven years. With online statements you will:

  • Get statements faster online
  • Save the trouble of maintaining hard copies in files
  • Protect the security of your financial information with an online archive
  • Reduce the clutter in your mailbox and be eco-friendly

Take advantage of this free service today.

  • Sign on to Online Banking.
  • Click “Statements” under the “Accounts” tab.
  • Accept the Online Statements Agreement and Disclosure, and you’ll be ready to view your statements


Obtain a more complete picture of your spending in just minutes. FinanceWorks provides an easy-to-read snapshot of your finances, allowing you to see where your money is going and identify places to save. Automatic categorization makes tracking and meeting budget goals easy.

  • Gather your user names and passwords for all your accounts at other institutions
  • Sign on to Online Banking, and select the "FinanceWorks" link under the “Accounts” tab
  • Accept FinanceWorks Terms and Conditions

With FinanceWorks, you can see exactly where your money is going. You can set goals, set automatic reminders and customize your spending categories. The sample chart below shows you just how simple it can be.

FinanceWorks sample chart

Take control of your finances.

Get started today! FinanceWorks is a free service and is available from within Online Banking. If you’re currently using Online Banking, just sign on and click the "FinanceWorks" link under the "Accounts" tab to get started.

Not currently enrolled in Online Banking?

Nearly every banking service we offer is available to you around the clock. Just sign up for Umpqua’s free Online Banking to access your account anytime, from anywhere.